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Home › Buying a business › Licensed post office

Written for post office buyers

Buying a post office means buying an income Australia Post sets, under a licence Australia Post must approve.

Free 6-page guide, no email required

Check your position in two minutes

A licensed post office for sale is three things: a licence to earn Australia Post’s fees and commissions, a shop with its staff and its lease, and often the building it trades from. Each is priced, checked and funded differently. Australia Post paid its licensees $635.1 million in 2025-26, up 5.1%, while letter volumes fell 14.7% and 64% of visits to a post office were about parcels (Australia Post, 2026 Annual Report; AAP, August 2026). Prevail Finance arranges finance for licensed post office purchases across Australia, with or without the building: a business loan on the office’s adjusted profit and a property loan on the freehold.

The office funded on the profit left after a fair wage for whoever stands at the counter, the building funded as property, and the dates set around Australia Post’s 90-day approval.

Subject to lender criteria, security position and eligibility. Lender positions in writing, July to October 2026. Figures on this page reviewed quarterly, last reviewed November 2026. Next review: February 2027.

“The mechanic who bought his workshop. For $200,000 less.”Client story, published with Simarpreet’s permission · Read the story →
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At no cost, we review your position and discuss how we will approach funding your deal. No lender sees anything until you say so.

30 minutes with Priyank, former bank lending manager and commercial credit analyst, member of the Australian Institute of Business Brokers.

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The network, in numbers

A national network with a legal floor under it, and a letters business shrinking inside it.

IBISWorld puts mail services revenue at $10.2 billion in 2025-26, down 1.8% in the year, with parcel delivery 67.7% of it and the retail segment, the post offices and postal agencies commonly known as licensed post offices, at $887.5 million or 8.7% (IBISWorld, April 2026). It rates the industry’s life cycle as decline and its overall risk at 4.4 out of 9, medium-low (IBISWorld, September 2026). Parcels and online shopping hold revenue up while letters fall, and the office you buy earns its living inside that shift.

MeasureFigureWhat it means for your deal
Retail outlets, 30 June 20264,100, of which 2,522 are outside major citiesThe regulations require at least 4,000 outlets, with at least 2,500 outside major cities. That floor protects the size of the network, not any particular office.
Licensed post offices and community postal agents3,439, from 3,454 a year earlierAustralia Post’s licensee page puts licensed post offices at about 2,900, about two-thirds of the network, and its chief executive cites more than 2,600 licensees: some licensees run more than one office.
Paid to licensees, 2025-26$635.1 million, up 5.1%An office’s income is mostly Australia Post’s fees and commissions, under a structure Australia Post revises every year. You are buying a share of this line, on Australia Post’s terms.
Visits about parcels64% of 173.6 million visitsThe counter is now a parcel counter. How the office is paid for parcel handling, and where the nearest parcel lockers are, matter more than the letter count.
Letter volumes, 2025-261.42 billion, down 14.7%Australia Post expects letters to keep falling by about 10% a year (ACCC, July 2026). Income tied to letters is the line most likely to shrink.
Licensees aged 60 or older38%Two-thirds of licensees surveyed want to retire within three to four years (AAP, May 2026). More offices will come to market, so a buyer has choice and time.

Australia Post, 2026 and 2025 Annual Reports (years to 30 June); letter volumes as reported by AAP, 28 August 2026; licensee ages from Australia Post figures reported by the ABC, 14 October 2026; Australian Postal Corporation (Performance Standards) Regulations 2019, as amended from 13 April 2024. General information only.

What Australia Post’s own result means for you

Australia Post reported a profit before tax of $31.8 million for 2025-26 on revenue of $9.83 billion, but that included $139.4 million from property sales; its underlying result was a loss of $107.6 million, in a year it reported $188.3 million of efficiency savings (Australia Post, 2026 Annual Report). A parent cutting costs reviews its network, and its payments to licensees are one of its costs. Section 5 sets out what is under review in 2026, and what to ask before you sign.

How an LPO earns

A licensed post office earns Australia Post’s fees and commissions, at rates Australia Post sets each year.

Australia Post describes the deal plainly: licensees earn fees and commissions for the work they perform, plus discounts on Australia Post products, under a structure it revises every year, and they pay for the premises, the fit-out and the staff, and may pay a point-of-sale technology fee (Australia Post, licensee information, checked 2 November 2026). Retail sales sit on top. The income statement you are shown is two businesses in one shop, and the first is priced by someone else.

Income lineWhat drives itWhat to ask for
Product sales: postage, parcels, packagingVolumes through the counter, at the discount Australia Post allows on each productThree years of Australia Post payment statements by category, reconciled to the financials.
Handling and delivery fees, including PO BoxesParcels accepted and delivered, delivery points served, boxes rentedThe PO Box count and its income: the listings we reviewed quote 240 to 869 boxes. A licensee group called PO Box services a significant portion of licensee revenue (2024).
Bank@Post, bill payments and identity servicesTransactions, at commissions Australia Post negotiates with banks and billersTwelve months of transaction counts. Australia Post announced new agreements with the major banks in February 2025, and Bank@Post commissions rose 30% in 2025-26.
Minimum and community service paymentsTop-ups that lift small offices to a floor: in 2022 the minimums rose by $2,500 in metro areas, $5,000 in rural and $10,000 in remote areasWhether any income is a top-up. It is a line Australia Post can change, and its May 2026 proposal for a payment model with a fixed base component would change its shape.
Retail: stationery, cards, phones, giftsThe margin on stock the licensee buysThe stock list at valuation, since stock is usually bought separately at settlement, and the supplier invoices behind the margin.

Australia Post, licensee information (checked 2 November 2026) and 2026 Annual Report; Senate Environment and Communications References Committee, Australia Post in Australian communities (2014), on the four streams of licensee income; Post & Parcel, February 2022, on minimum payments; Licensed Post Office Group submission, February 2024; Australia Post chief executive, Senate Estimates opening statement, 27 May 2026. General information only.

Parcels pay differently from letters

Letters fell 14.7% in 2025-26 (AAP, August 2026) and parcel volumes rose 5.3% (Australia Post, 2026 Annual Report), and Australia Post expects about 10% fewer letters a year from here (ACCC, July 2026). Parcels are not a like-for-like replacement for the lost letter income: a licensee group told a 2023 government review that a parcel delivered to a locker pays the licensee about half what a counter delivery pays, and that accepting a parcel had grown from about 3 steps to 18 for the same commission (Licensed Post Office Group, April 2023). Australia Post had 1,510 parcel locker banks with more than 111,000 compartments at 30 June 2026 (Australia Post, 2026 Annual Report). Ask where the nearest lockers are, and how much of the office’s parcel income comes from deliveries a locker could take.

The rebuild

Post office profits are usually quoted before anyone is paid to stand at the counter.

Listings quote “adjusted net profit” or “seller’s earnings”, usually before any wage for the owner and, in a family-run office, often before any wage for the owner’s partner. Some quote Australia Post’s commission, which is income, not profit. A lender pays the people first, then tests what is left against the loans. So should you, before you offer.

The rebuild: a regional post office with its building, asking $1.1 million ($550,000 for the business, $550,000 for the freehold)AmountWhy it moves
Australia Post fees and commissions$330,000Product sales, parcel handling and delivery, PO Boxes and Bank@Post, from three years of payment statements.
Net profit before the owner’s wage, as presented$240,000After the vendor’s staff, stock, utilities, insurance and the point-of-sale fee. On this number the business price is 2.3 times earnings, inside the range of current listings.
The owner’s hours, at market− $90,700A full-time manager, using IBISWorld’s average wage for mail services, $81,000, as a proxy (that average is mostly Australia Post’s own staff), plus 12% superannuation. Someone has to be paid to do what the owner does.
Unpaid family hours at the counter− $27,30015 hours a week at $35 an hour with on-costs, an illustrative rate. The vendor’s partner will not be working for you.
Letter-linked income falling− $5,500If a sixth of the payments track letters, and letters fall 10% a year as Australia Post expects.
A backdated payment that will not repeat− $6,000A schedule change paid in arrears in the latest year. Good money, once.
What a lender assesses$110,500The office has not changed. Only your understanding of it has. The business price is now 5.0 times earnings.

Illustrative only, to show the shape of the adjustment. Not a valuation and not a representation about any particular business. The wage is IBISWorld’s average for mail services (I5101, April 2026), used as a proxy; superannuation at 12%; the letter forecast is Australia Post’s, as reported by the ACCC in July 2026. General information only, current at November 2026.

Now the funding. Say a lender lends 65% of the building’s $550,000 over 25 years at 8%: $357,500, about $33,100 a year in repayments. At 1.25 times cover, $110,500 of rebuilt profit supports $88,400 a year of total repayments, which leaves about $55,300 a year for a business loan: roughly $277,500 over seven years at 10%. You fund the rest: about $272,500 of the business price and $192,500 of the building, about $465,000 or 42% of the $1.1 million, plus stock. On the advertised $240,000 the business looked as if it funded itself, and only the deposit on the building was yours to find. That gap is where post office purchases fail.

Run the funding check on a post office for sale.

Type the numbers from any information memorandum. Every assumption is editable. They are yours, not ours.

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Enter the asking price for the business and the net profit as presented to see the rebuild, the loans the profit supports and the equity to find. Add the building’s price if it is included.

Illustrative arithmetic on figures you enter, at 1.25 times debt-service cover on principal-and-interest loans, the minimum one specialist business bank told us it tests (September 2026). Rates, terms and the share lent against the building are editable assumptions, not quotes. Not a valuation, not advice, and no representation about any particular business or lender. Lenders make further adjustments of their own. General information only.

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30 minutes with Priyank, at no cost. We review your position and discuss how we will approach funding your deal. No lender sees anything until you say so.

The building is the easiest part to borrow against and the business the hardest. A price that looks modest on the vendor’s profit can be five times what the office earns once its people are paid.

What they sell for

Post offices are priced on profit, never on turnover, and the commission is not the profit.

Brokers price a licensed post office as a multiple of its adjusted net profit, and the base matters: before or after a wage for the owner’s hours. The Senate committee that examined the network in 2014 heard that multiples had fallen from 5 to 6 times adjusted net profit to about 3.8 to 4.3 times in metro areas and about 3 times in rural ones, and that country offices earning less than $100,000 were under price pressure. Those are 2014 figures, quoted for their shape, not as a price today. Today’s evidence is the listings.

Five post offices listed for sale, 2 November 2026Asking priceWhat the numbers say
Illawarra, New South Wales$390,000Adjusted net profit of $170,000 stated, 240 PO Boxes and a 15-year lease at $800 a week: about 2.3 times the stated profit. A long lease is part of what you are buying.
Sydney’s Hills District, with a newsagency$320,000Seller’s earnings of $95,000: about 3.4 times. Two businesses in one shop: separate the post office income from the newsagency’s before you price either.
North-west Victoria, with the building$1,250,000, plus stockAbout $950,000 of the price is the freehold; adjusted profit of $195,000 on 2025-26 revenue of $336,000. Under contract. The building is most of the price, and the most bankable part of it.
Greater Bendigo, Victoria$2,250,000, plus stockAustralia Post commission of $617,006, the same figure shown as turnover, and 869 PO Boxes. Under contract. No profit is stated: price the profit, not the commission.
About 35 km from Melbourne’s CBD$825,000, plus stockCommission of $181,000 and 320 PO Boxes. Under offer. The asking price is about 4.6 times the commission, before a dollar of costs.

Prevail’s review of post offices listed on public Australian business-for-sale sites, 2 November 2026. Asking prices and vendors’ figures, not verified; ratios are our arithmetic on the asking price and the vendor’s stated figure. One site showed 92 post offices for sale nationally and 30 in Victoria that day. Senate Environment and Communications References Committee, Australia Post in Australian communities, 2014. Not a valuation of any business.

A post office for sale in Victoria, New South Wales or Queensland

The licence, the approval and the payment structure are national, so an office in Bendigo and one in Wollongong are bought the same way. What changes by state is the duty: Queensland charges transfer duty on business assets, goodwill included, while New South Wales and Victoria charge duty on land but not on goodwill. What changes by location is the risk: a metro office with other outlets and parcel lockers nearby sits where a June 2026 business case proposed a buy-back trial, and a regional office may be asked about a fixed-term licence (section 5). And it is not a seller’s market: at a Senate inquiry hearing reported on 1 October 2026, the licensees’ association said many offices had been listed for a long time without a single offer. Use the time to check.

The 2026 reviews

The licence you buy is the one under review, so price the review.

Three reviews are running at once: Australia Post’s own work on how licensees are paid, a Senate inquiry into its retail network, and a House of Representatives inquiry into its future. None has changed a licence yet. Each could change what a licence is worth, and a lender will ask what you know.

WhenWhat happenedWhat it means for a buyer
13 April 2024Performance standards amended: letters to 98% of delivery points every second business day; the floor kept at 4,000 outlets, with 2,500 outside major citiesFewer letter days, the same minimum footprint. The floor protects the network, not your office.
27 May 2026Australia Post’s chief executive told Senate Estimates it had proposed a simpler, more predictable payment model with a fixed base component, after 18 months of consultation, and signalled more closuresThe structure your office earns under may change shape. Ask which lines a fixed base would replace, and whether the office relies on them.
9 June 2026A business case of that date, reported in the media from late June, proposed a voluntary buy-back trial of up to 36 metro licensed post offices in New South Wales and Victoria, and encouraging regional and rural offices to move from perpetual to fixed-term licencesAustralia Post said no final decision had been made, and its chief executive said there was no program in place to actively close post offices. A metro office with outlets nearby, or a regional office offered a new licence form, needs a direct question before you sign.
24 June 2026The Senate set up an inquiry into Australia Post’s retail network; it received more than 140 submissionsThe Council of Small Business Organisations told it that lenders treat the perpetual licence as a saleable asset, and that a fixed term would affect loans, refinancing and resale value (August 2026).
1 September 2026Basic postage rose from $1.70 to $1.85Dearer stamps slow the letter decline; they do not reverse it. Australia Post expects about 10% fewer letters a year.
29 to 30 October 2026The Minister referred an inquiry into Australia Post’s long-term viability, and into offering more services through post offices, to a House of Representatives committee, reporting in the second quarter of 2027The network’s direction will be argued in public through 2027, as a new chief executive arrives: the current one retires at the end of June 2027.

Australian Postal Corporation (Performance Standards) Amendment Regulations, in force 13 April 2024; Australia Post chief executive, Senate Estimates opening statement, 27 May 2026, and as reported by AAP, 28 May 2026; SmartCompany, 10 September 2026, and Region, 29 June 2026, on the business case and Australia Post’s response; ABC, 14 October 2026; COSBOA submission, 7 August 2026; ACCC, 29 July 2026; AAP, 30 October 2026; Mediaweek, 25 October 2026. General information only.

Questions to put in writing before you exchange

Has Australia Post contacted the vendor about a buy-back, a relocation, a change of licence form or a change to the office’s payments? Is the licence perpetual, and what notice and compensation terms does the current agreement carry? The 2014 Senate report described 90 days’ notice without cause on either side, with compensation where Australia Post closes an office as part of network planning; check the agreement you would actually sign. Which of the office’s payments would a fixed base component replace? Then ask the vendor to warrant, in the contract, that every communication from Australia Post about the office’s future has been disclosed.

The screening register

One is a negotiation. Three is a walk.

A post office feels safe because Australia Post stands behind the counter. That is exactly when discipline pays. These are the recurring twelve, and the remedy for each.

Income and payments

Profit quoted before anyone is paid. Adjusted net profit before the owner’s and the family’s hours. Rebuild it with a market wage for every hour you will not work for free.

Commission shown as profit or turnover. Australia Post’s payments are income, not profit. Ask for the full profit and loss, reconciled to the payment statements.

A top-up holding up the numbers. A minimum or community service payment inside the income. Price it as a line Australia Post can change.

Letter income falling faster than the trend. Read three years of payment statements by category, not one good year.

The licence and the building

A licence or an area under review. A metro office with outlets nearby, or an offer of a fixed-term licence. Ask Australia Post and the vendor in writing, and take a warranty.

A lease shorter than the loan. The term and options must outlast the loan, with the landlord’s consent to the transfer.

A mixed-use building valued as a shop. A post office with another tenancy and a residence is valued as mixed use and lent against on that basis. Order the valuation early and give the valuer the floor-area split.

Interim, unsigned accounts. A lender wants accountant-prepared, signed statements. Make them a condition of the contract.

People, records and timing

Settlement dates that ignore Australia Post. Its approval is expected to take 90 days. Write the finance and approval dates around it.

One person running everything. The vendor’s partner and one trained staff member are the office. A staff list, a roster, a training plan and wages for cover.

Tax debts in your own companies. An assessor asks why, even when they are paid. Current ATO statements for every entity, and the explanation, before you apply.

Residential equity presented as purchase money. Lenders read the purpose before the security. Structure it as a business loan secured by the property, from the start.

Anything touching Australia Post’s payments counts double

A post office purchase is funded on the profit a lender can see after a fair wage and the repayments on the building. A top-up, a shrinking letters line and a structure under review are not three findings among twelve. They are the income, and the income is the loan.

The funding

Two loans settle together, and the business loan is the one that decides the deal.

The building, if you buy it, is funded as commercial property against its valued figure. The business is funded by a loan sized on the profit left after a fair wage and the property repayments, and that is where most purchases come up short. Stock is usually bought separately at settlement, at valuation, and working capital carries the first weeks. The Reserve Bank raised the cash rate to 4.60% on 29 September 2026, so treat any rate quoted before then as stale.

The business: a cash-flow loan

Sized on adjusted net profit and secured over the business, and often over property you own. One specialist business bank asked buyers to bring about 30% of the price to a standalone business purchase and tests debt-service cover of at least 1.25 times; first-time operators may see a lower loan-to-value (September 2026). A large business bank had no appetite for a buyer new to the industry outside professional services (October 2026). Vendor finance on part of the price, repaid after the senior lender, can close a gap.

The building: a property loan

Lent against the valuer’s figure, not the contract price, and a building with a post office, another tenancy and a residence is valued as mixed use. Published commercial lending runs at 65 to 80% of value, with owner-occupiers at the top of the band; a mixed-use building is valued on its parts, so ask the valuer for the split. A property loan can run longer than the business loan, which lowers the repayments the office’s profit has to cover.

Residential equity: the purpose test

If equity in residential property is part of the plan, the structure matters before the numbers. On a 2026 post office purchase we worked on, a major bank’s assessor treated money drawn against residential property to fund the business as an unacceptable purpose, as presented. The same security, offered from the start as a business loan with the property behind it, is read differently. Say what the money is for, and borrow it as what it is for.

What assessors ask on a post office file

Why residential equity is funding a business; where every dollar of the deposit comes from; whether any related company has carried a tax debt; how your income has been worked out; whether you will live locally or travel; why the forecast lifts income from the first month while adding wages; whether the vendor’s accounts are accountant-prepared and signed; why a building with a second tenancy and a residence is not valued as mixed use; and who runs your other businesses. Answer each before you apply.

The pack lenders ask for

For the business and the building: two years of the vendor’s financial statements, accountant-prepared and signed, the contracts of sale for the business and for the building, and the licence agreement and any lease; we add three years of Australia Post payment statements. For you: the buying entity and its corporate family tree, a cash flow forecast, our credit memo on you and the purchase, two years of tax returns, a statement of financial position, two forms of ID, two years of financials for any business you already own with six months of its loan statements, and ATO statements for every entity covering any tax debt and how it was paid down.

Who you are talking to

Priyank assessed and approved business loans as a bank lending manager and commercial credit analyst, and has worked on licensed post office purchases as a broker. The questions on this page are the ones a credit team asks first: what Australia Post pays this office and why, what is left after a fair wage, what the building is worth on its own, and how long the approval takes. Deposit workings for any business purchase are on our business deposit guide.

Subject to lender criteria, security position and eligibility. Lender positions in writing, July to October 2026; indicative only and not a quote. We arrange credit; we do not provide legal, tax or accounting advice. Whether a structure is right for you belongs with your solicitor and accountant, and we work alongside both.

Find out where you stand →

Nine questions, two minutes. Then a call within four business hours. No credit enquiry, and no lender sees anything until you say so.

Australia Post’s approval

Australia Post approves you before you own anything, and it expects to take 90 days.

Australia Post does not sell post offices or keep a list of those for sale: you buy an existing office from its licensee, and once a sale is agreed the vendor tells Australia Post, which starts its approval. Its own guide puts the process at 90 days, and you cannot take over until your training is complete (Australia Post, licensee information, checked 2 November 2026).

StepWhat happensWhat to plan
1. Information requestYou apply online once the sale is agreedAustralia Post may ask for your legal entity, a seven-year employment history, cash flow projections, a business plan for the site, referees, a statement of your assets and liabilities, and details of your proposed financing. Have them ready on day one.
2. Assessment and interviewAn assessment and selection interview, usually at the state head officeThe financing it asks about is the financing your lender is still assessing. Run the two in parallel, not one after the other.
3. TrainingInduction, basic, advanced and site-specific training, at the state head office and at a post officeYou pay your own travel and accommodation, and every module must be finished before handover. A licensees’ association says Australia Post charges the incoming licensee a training fee (2023): ask the amount.
4. Agreement and handoverYou sign the licence agreement and take over the officeThere is no fixed term: the licence can be assigned or transferred with Australia Post’s approval. Read the agreement before you sign the contract of sale, not at handover.

The contract dates

Make the contract conditional on Australia Post’s approval and on finance, with dates that allow for both: a vendor can issue a default notice when finance runs past the contract date. A complete pack at the start and a valuation ordered early shorten the timetable more than anything else. If you change lenders, the valuation can usually be readdressed, but only once the new lender instructs the valuer.

The rules you sign up to

Australia Post’s systems, manuals, trademarks and look, in an approved fit-out, typically open from 9am to 5pm on weekdays and from 9am to noon on Saturdays (Australia Post, checked 2 November 2026). In 2014 a Senate committee described limits on selling products that compete with Australia Post’s and on moving the office without its agreement, and rival carriers told the 2026 Senate inquiry that licensees cannot handle other carriers’ parcels without Australia Post’s permission. Ask early how Australia Post treats a lender’s security over the business.

Duty, GST and the stock

The sale of the business can be GST-free as a going concern if it is for payment, you are registered or required to be registered for GST, you both agree in writing, the vendor supplies everything needed to keep it running and carries it on until the day of sale (ATO). Queensland charges duty on business assets, goodwill included; New South Wales and Victoria charge duty on the building, not the goodwill. In Victoria, commercial land entering the new property tax pays duty one last time; ask your solicitor whether a building with a residence qualifies. Stock is counted and paid for at settlement.

Australia Post, licensee information, checked 2 November 2026; Post Office Agents Association submission, April 2023; Senate Environment and Communications References Committee, 2014; reporting of the 2026 Senate inquiry, 1 October 2026; ATO, sale of a going concern; Revenue NSW; Queensland Revenue Office; Victorian Department of Treasury and Finance, commercial and industrial property tax reform. General information, not legal or tax advice.

Take it with you

The 6-page guide is at no cost, and written to be read before you meet the vendor.

The 6-page guide

How a licensed post office earns and what its income statement hides, what five current listings show, the rebuild and the funding check worked line by line on an office with its building, Australia Post’s approval and the 2026 reviews, the 12 deal-killers with a scoring register, the pack lenders ask for, and a page of IBISWorld and Australia Post figures distilled to what a buyer needs.

Download the PDF →

Direct download. No email required.

Then send us the business

The information memorandum, three years of financials and Australia Post payment statements, the PO Box count, the lease or the title, the staff list and roster, and the contract of sale. Within 24 hours you have our answer: fundable, not fundable, or what’s missing. Once you accept our quote, your written Action Plan follows within one business day: what happens, in what order, the funding pathway scoped for that business, an indicative pricing band, and the finance clause date your contract needs.

Find out where you stand →

30 minutes with Priyank, at no cost. We review your position and discuss how we will approach funding your deal. No lender sees anything until you say so.

Fair questions

Straight answers.

How much does a post office cost to buy in Australia?

A post office in Australia costs what its profit supports, and asking prices run widely. In our review of post offices listed on public sale sites on 2 November 2026, offices without their building asked $320,000 to $2.25 million, some plus stock, and one office offered with its building asked $1.25 million, about $950,000 of it for the freehold. Where a profit was stated for an office without its building, the asking price was about 2.3 to 3.4 times it, on profit figures usually stated before any wage for the owner. In 2014 a Senate committee heard multiples of about 3.8 to 4.3 times adjusted net profit in metro areas and about 3 times in rural areas. Profit bases differ, so rebuild the profit with a fair wage for every hour you will work before you compare. General information, not a valuation.

How do you value a licensed post office?

A licensed post office is valued on its adjusted net profit, never on its turnover or on Australia Post’s commission. Start with three years of Australia Post payment statements and the financials, then take out a fair wage for every hour the owner and family work, the rent you will pay under your own lease, and any payment that will not repeat. The price is a multiple of what is left. Three things move the multiple: how much of the income comes from parcels, PO Boxes and Bank@Post rather than letters; the length of the lease, or the building itself; and what Australia Post intends for the office’s area. Payment rates are revised every year, so value the trend across three years, not the strongest year.

How much does a licensed post office make?

A licensed post office makes what Australia Post pays it, plus its retail margin, less its staff, premises and running costs, and that varies widely from office to office. Across the network, Australia Post paid licensees $635.1 million in 2025-26, up 5.1% (Australia Post, 2026 Annual Report). A Senate committee described four streams in 2014: discounts on the postage and parcel products sold, handling and delivery fees including PO Boxes, commissions on services such as Bank@Post and bill payments, and minimum or other support payments. A licensee group argued in 2023 that Australia Post’s headline payments figure overstates what reaches licensees, because it includes GST and product discounts. Ask for three years of the office’s own payment statements, the PO Box count and the retail margin, then rebuild the profit after a fair wage.

How do I buy a licensed post office from Australia Post?

You buy a licensed post office from its current licensee, not from Australia Post, which does not act as a broker or keep a list of offices for sale. Once a sale is agreed, the vendor tells Australia Post and it starts its approval process: an online information request, an assessment and selection interview, usually at the state head office, training at the state head office and at a post office, then signing the licence agreement and handover. Australia Post expects the process to take 90 days. It may ask for your legal entity, a seven-year employment history, cash flow projections, a business plan, referees, a statement of your assets and liabilities, and details of your proposed financing (checked 2 November 2026). Make the contract conditional on approval and on finance.

Can I get a business loan to buy a post office?

Yes. A post office purchase is usually funded as a business loan sized on the office’s adjusted profit, plus a property loan if you are buying the building. In written positions in September 2026, one specialist business bank asked buyers to bring about 30% of the price to a standalone business purchase and tested debt-service cover of at least 1.25 times, with lower gearing possible for first-time operators. The building is lent against the valuer’s figure, and a building with a post office, another tenancy and a residence is valued as mixed use. If residential equity is part of the plan, structure it as a business loan secured by the property from the start: one major bank’s assessor treated a draw against residential property for a business purchase as an unacceptable purpose, as presented, on a 2026 file. Subject to lender assessment.

How much deposit do I need to buy a post office?

The deposit for a post office depends on the profit left after a fair wage, and on whether the building is included. For the business, one specialist business bank asked buyers to bring about 30% of the price to a standalone purchase (September 2026), and whatever you borrow has to be carried at 1.25 times cover by the profit left after any property repayments. For the building, the lender lends a share of its valued figure and you fund the rest. In the worked example on this page, a regional office with its building at $1.1 million needs about $465,000 of the buyer’s money, 42% of the price, plus stock, because its advertised profit was quoted before the owner’s and the family’s wages. Run the funding check with the listing’s numbers. Subject to lender assessment.

Is a licensed post office a franchise?

A licensed post office works much like a franchise, but the arrangement is a licence from Australia Post. You run Australia Post’s systems and manuals under its trademarks and look, in an approved fit-out, typically from 9am to 5pm on weekdays and 9am to noon on Saturdays (Australia Post, checked 2 November 2026). A licensees’ association says there is no franchise fee on a purchase or sale, though Australia Post charges the incoming licensee a training fee (2023). In 2014 a Senate committee described limits on selling products that compete with Australia Post’s and on moving the office without its agreement, and rival carriers told the 2026 Senate inquiry that licensees cannot handle other carriers’ parcels without Australia Post’s permission. Read the current agreement before you sign the contract of sale.

Does a post office licence have an end date?

No. Australia Post says there is no term for the licence, which can be assigned or transferred at any time with its approval (checked 2 November 2026), and the government’s business licence register lists its duration as ongoing. That may change. A business case dated June 2026, reported in the media from late June, proposed encouraging regional and rural offices to move from perpetual to fixed-term licences; Australia Post said no final decision had been made. The Council of Small Business Organisations told the Senate inquiry in August 2026 that lenders treat the perpetual licence as a saleable asset, and that a fixed term would affect loans, refinancing and resale value. Ask the vendor and Australia Post in writing whether any change has been proposed for the office you are buying.

Is Australia Post closing or buying back post offices?

Australia Post has said there is no program in place to actively close post offices, while confirming it was considering a voluntary buy-back trial in metro areas it regards as oversupplied, with no final decision (June to September 2026). A business case dated 9 June 2026, reported in the media from late June, proposed a trial covering up to 36 metro licensed post offices in New South Wales and Victoria. The network has a legal floor of 4,000 outlets, 2,500 of them outside major cities, and stood at 4,100 on 30 June 2026. A Senate inquiry into the retail network has run since June 2026, and a House of Representatives committee inquiry was referred on 29 to 30 October 2026. If the office is in a metro area with other outlets nearby, ask Australia Post directly before you exchange.

Should I buy the post office and the building together?

Buying the building with the post office gives a lender the security the business cannot, and replaces rent with repayments you control. The building is funded as commercial property against its valued figure, usually over a longer term than the business loan, which lowers the yearly repayments the office’s profit has to cover. Two cautions. A building with a post office, another tenancy and a residence is valued as mixed use, and lent against on that basis, so order the valuation early and give the valuer the floor-area split. And the building ties your capital to one location in a network under review. Among the listings we reviewed on 2 November 2026, one office with its building asked $1.25 million, about $950,000 of it for the freehold. Subject to valuation and lender assessment.

What documents do lenders want for a post office purchase?

For a post office purchase, lenders read the office, the building and you. On a post office purchase with the building, lenders ask for: two years of the vendor’s financial statements, accountant-prepared and signed; the contracts of sale for the business and for the building; the licence agreement and any existing lease; the buying entity and its corporate family tree; a cash flow forecast and a broker’s credit memo on you and the purchase; your last two years of tax returns and a statement of financial position; two forms of ID; two years of financials for any business you already own, with six months of its loan statements; and ATO statements for every entity covering any tax debt and how it was paid down, with any payment arrangement. Add three years of Australia Post payment statements and the PO Box count.

What happens to post office income as letters decline?

Income tied to letters keeps shrinking, and income from parcels, PO Boxes and banking has to replace it. Letter volumes fell 14.7% to 1.42 billion in 2025-26 (AAP, August 2026), and Australia Post expects about 10% fewer a year (ACCC, July 2026), even after basic postage rose to $1.85 on 1 September 2026. Parcel volumes rose 5.3%, 64% of visits to a post office were about parcels, and Bank@Post commissions rose 30% after new agreements with the major banks (Australia Post, 2026). Parcels are not a like-for-like replacement: a licensee group said in 2023 that a locker delivery pays the licensee about half what a counter delivery pays. Read three years of the office’s payment statements by category, and value the trend, not the strongest year.

Can I run another business from a licensed post office?

Often, within Australia Post’s rules. Many offices sell stationery, cards and phones alongside postal products, and some are sold with a second business: one Sydney office listed on 2 November 2026 comes with a newsagency. The limits are in the licence. In 2014 a Senate committee described restrictions on selling products that compete with Australia Post’s, and rival carriers told the 2026 Senate inquiry that licensees cannot handle other carriers’ parcels without Australia Post’s permission. For a buyer, a second business changes the numbers: separate the post office income from the other business’s before you price either, and check that the lease permits both uses. Ask Australia Post what the agreement allows before you plan the shop around it.

How long does it take to buy a post office?

Allow at least three months. Australia Post expects its approval to take 90 days, from the online information request through the interview and training to signing and handover, and training must be complete before you take over (checked 2 November 2026). Your lender’s assessment, the valuation of any building and the landlord’s consent run alongside it. Write the contract’s finance and approval dates around those processes, not around the agent’s preferred settlement date: a vendor can issue a default notice when finance runs past the contract date. A complete pack at the start, and the valuation ordered early, are the two things that shorten the timetable most.

Can I buy a post office with no retail experience?

You can, but Australia Post and the lender will both test it. Australia Post interviews and trains every incoming licensee, and may ask for a seven-year employment history, a business plan for the site and cash flow projections (checked 2 November 2026). Lenders weigh the buyer’s experience: one specialist business bank may set lower gearing for first-time operators (September 2026), and assessors compare a buyer’s forecast with the actual results of any business the buyer already runs. What helps: retail or customer service management experience, a forecast that starts from the vendor’s actual figures rather than an immediate lift, an experienced staff member staying on, and more of your own money in the deal.

The 6-page guide covers how an office earns, the rebuild, what listings show, Australia Post’s approval, the 2026 reviews, the 12 deal-killers, the pack to send and the figures behind the price. Download it here → No email required.

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